Prompts for Google Review Feedback
Write a short, genuine Google review request for a customer who just [experience, described specifically -- e.g. "had their car’s brakes replaced and picked it up same-day"]. Keep it under 3 sentences, friendly and specific to what they experienced -- reference the actual service by name, not a generic "your recent visit." Include a placeholder [REVIEW LINK] for our review link. Avoid corporate-sounding phrases like "we value your feedback" -- write as if a real staff member is asking.
A good Google review request names the specific service the customer experienced — a generic “please leave us a review” message reads as spam and gets ignored far more often than one that references what actually happened.
What this produces
A short, specific request message (or review response draft) built around the actual service or product, ready to send by text, email, or in person, rather than a generic template.
Variations
Two ready-to-copy versions for different needs.
Write a short, genuine Google review request for a customer who just [experience, described specifically]. Keep it under 3 sentences, friendly, and specific to what they experienced — name the actual service or product, not a generic reference. Include a placeholder [REVIEW LINK]. Avoid scripted-sounding phrases like “your feedback means the world to us” — write like a real person is asking, not a template.
Write a warm, specific response to this Google review: “[paste the review text].” Thank the reviewer by name if given, and address at least one specific detail they mentioned in their review (not a generic “thank you for your kind words”). Keep the tone genuine and conversational rather than corporate. If the review is negative, acknowledge the specific issue calmly without being defensive, and note what will be done about it if appropriate.
If this is useful, you may also want AI Prompts for Logo Design or ChatGPT Prompts for Business.
FAQ
Does this work for negative reviews too?
Yes — paste a negative review into the Review Response Draft version; ask explicitly for a calm, non-defensive tone that acknowledges the issue.
Should I offer an incentive for leaving a review?
Check Google’s current review policies before offering incentives — many platforms restrict paid or incentivized reviews, so this prompt focuses on genuine, unincentivized requests.
Can I use this for other review platforms besides Google?
Yes — just mention the platform name in the prompt (Yelp, Facebook, etc.) and the same structure applies.
